 |
| Case Studies- SMS
Xprez |
|
| Ananda Bazar Patrika
Ltd. |
| SMS Xprez helps
Ananda Bazar Patrika Ltd. in real-time
MIS |
| Abstract:
SMS Xprez Enterprise has helped Ananda
Bazar Patrika Ltd. in improving its
MIS reporting structure. By successful
integration with the SAP ERP system,
decision makers of the company can get
instant information about daily revenue
collection. With least investment, the
decision making process has improved
to a considerable extent. |
 |
| SOTC |
| SMS Xprez Enterprise
helps in better CRM practices at SOTC |
| Abstract:
SOTC is a leading outbound travel operator.
SMS Xprez Enterprise was deployed at
SOTC for better Customer Relationship
Practices (CRM). The present and potential
customers were able to get up to date
information on various queries like
alerts regarding important document
submission, visa obtainment, ticket
booking, rescheduled timings etc. There
was a substantial reduction in telephone
bills and underutilization of human
resources besides a steady stream of
happy customers. |
|
| TATA Steel |
| Better MIS reporting
and reduced in-house communication cost
at Tata steel |
| Abstract:
Tata Steel, India’s largest integrated
private sector steel company was on
the look out of a solution that will
disseminate critical MIS information
like production volume, sales volumes,
operational exceptions etc. at the least
cost and in an unattended mode. Decision
making personnel should be able to get
these information regularly and even
while being on the move. This will assist
them in taking prompt decisions and
addressing exceptional situations. SMS
Xprez Enterprise fulfilled the client’s
needs as a one-stop solution. |
|
| Personal Wealth Management
Solutions Private Ltd. |
| SMS Xprez helped
PWMS in delivering real-time information
about the continuously changing stock
market to its members |
| Abstract:
Personal Wealth Management Solutions
Private Ltd. (PWMS) is a leading stock
market trading organization in Eastern
India. As the stock market, by virtue
of its very nature, is highly volatile,
feeding its members with continuously
changing scenario posed to be a huge
problem. The gamut of queries that needed
to be answered was simply out-of control.
SMS Xprez Enterprise eased the situation
to a highly manageable level without
requiring additional manpower from the
customer’s part. |
|
| Al Khazna Insurance
Company P.S.C. |
| Better CRM at
Al Khazna with SMS Xprez Enterprise |
| Abstract:
Al Khazna Insurance Company P.S.C.,
a leading insurance company of U.A.E.
wanted to improve their existing Customer
Relationship Management (CRM) machinery.
With SMS Xprez Enterprise, the company
was able to remind customers before
cut-off dates for premium submissions.
This process resulted in better CRM
practices, improved collections and
also minimized premium payment defaults. |
|
| Aptec Mobiles |
| SMS Xprez Enterprise
improved Support & Service operations
at Aptec Mobiles |
| Abstract:
Aptec Mobiles is a leading player in
IT and Telecommunications products and
services spanning the Middle East, Turkey,
Africa and Commonwealth of Independent
States. Being a large scale dealer and
distributor of diverse product and service
lines, Aptec Mobiles was on the lookout
for an efficient support solution. SMS
Xprez provided the right communication
platform for information exchange regarding
cost-estimates, hardware upgrades and
lots of other information at reduced
cost. |
|
| Corporate Computer
Consultants Ltd. (CCCL) |
| SMS Xprez helped
CCCL in better resource management |
| Abstract:
CCCL is a UK based Management Consultancy
firm, specializing in e-Governance,
e-Commerce solutions, security services
etc. CCCL intended to launch an e-commerce
service to football managers for professional
and semi-professional leagues. Deployment
of SMS Xprez Enterprise solution incorporated
lot of value-added services to the managers.
The managers were able to send invitations
to players over SMS and manage the entire
show effortlessly. This near to real-time
communication mechanism proved highly
cost-effective. |
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